FAQ

Do you offer free shipping?

All orders over $75 ship free within Australia.

When will my order be shipped?

Orders are processed within 2-3 business days.

Do you accept returns?

Due to hygiene reasons, earrings cannot be returned. If there is a fault, please contact me within 7 days of receiving your order.

Do you take custom requests?

Yes! I love creating custom pieces. Please reach out via the contact page or email me at hello.loubelle@gmail.com. Alternatively you can reach me on my insta @loubellecreative

How do I care my for earrings?

To keep your new earrings looking fresh, avoid contact with perfumes, lotions and hairspray. Store them in a cool, dry place away from direct sunlight when not in use. 

Can i wear them in water?

Our resin earrings are water resistant but for long lasting shine, we recommend removing them before swimming or showering, as repeated exposure to water and chemicals can dull their glossy finish. 

How do I clean them?

Gently wipe your earrings with a soft, dry cloth. Avoid harsh cleaners as they can damage the glossy surface.